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Our Team

Delaney Collins

Brain Injury Case Manager


Specialism

Adults with Acquired Brain Injury and complex needs

Geographical Area

Kent, East Sussex and London

Career History

I qualified as a Social Worker in Canada in 2017. While in Canada I had the opportunity to work in many charitable organizations focused on specific trauma work including experiences of homelessness, domestic violence, and sexual violence. This fostered a passion for supporting individuals with multiple complex needs in determining and reaching their goals.

Following my move to England I worked in adult social care as a Social Worker managing complex clients experiencing brain injury, homelessness, substance misuse concerns, and complexities around mental capacity.

I have since joined Head First as a Case Manager to enable me to further follow my passions in working with individuals with brain injury and complex trauma. I am excited about building trusting relationships with my clients, focused on their goals and desires for their future.

Current Work

My current role as Case Manager involves in-depth case management, advocacy and systems navigation for my clients. I enjoy getting to know my clients and working closely and collaboratively with them and their teams to ensure client-centred care and support. I am passionate about ensuring my clients are active participants in their own lives at all levels of capacity.

Competencies and Key Skills

  • Experienced in crisis intervention and complex issues resolution to create stable environments for clients.
  • Skilled in using solution-focused and strengths-based practices to support clients in finding empowerment in their daily lives. 
  • Effective in building strong relationships with clients, families, and care and support teams to foster interprofessional collaboration and successful team management.
  • Knowledgeable in understanding and working with inter-related and complex traumas, creating an empathetic and united case management approach with clients and their families.
  • Practiced in using active listening and open communication to maintain focus, organization, and transparency in case management.
  • Experienced in completion of Mental Capacity Assessments, allowing for skilled insight into client capacity on a variety of subjects.

Professional Affiliations and Additional Qualifications

  • Health and Care Professions Council (HCPC)
  • BABICM Registered Practitioner member

Delaney Collins

Management Team


Jo Clark-Wilson

Jo Clark-Wilson

Managing Partner


Janine Heritage

Janine Heritage

Clinical Manager


Hayley Ranson

Hayley Ranson

Human Resources Manager


Jed Saunders

Jed Saunders

Finance Manager



Brain Injury Case Management




Dr Mark Holloway

Dr Mark Holloway

Brain Injury Case Manager


Jacky Winfield

Jacky Winfield

Brain Injury Case Manager


Stephanie Seymour

Stephanie Seymour

Brain Injury Case Manager


Julia Rattray

Julia Rattray

Brain Injury Case Manager


Pattie Ducie

Pattie Ducie

Brain Injury Case Manager


Linda Stewart

Linda Stewart

Brain Injury Case Manager


Iain Anderson

Iain Anderson

Brain Injury Case Manager


Victor Payne

Victor Payne

Brain Injury Case Manager


Jane Dacre

Jane Dacre

Brain Injury Case Manager


Joanne Pendlebury

Joanne Pendlebury

Brain Injury Case Manager


Emily De Vulder

Emily De Vulder

Brain Injury Case Manager


Sarah Trinder

Sarah Trinder

Brain Injury Case Manager


Lenka Jancekova

Lenka Jancekova

Brain Injury Case Manager


Helen Goddard BSc (Hons)

Helen Goddard BSc (Hons)

Brain Injury Case Manager


Claudia Grant BSc (Hons)

Claudia Grant BSc (Hons)

Brain Injury Case Manager


Mary Gooch

Mary Gooch

Brain Injury Case Manager


Angela Green

Angela Green

Brain Injury Case Manager


Delaney Collins

Delaney Collins

Brain Injury Case Manager


Daryl McMullon

Daryl McMullon

Brain Injury Case Manager



Administration Team


Hayley Price

Hayley Price

Case Management Administrative Assistant


Karen Snell

Karen Snell

Case Management Administrative Assistant


Stephanie Simpson

Stephanie Simpson

Case Management Administrative Assistant


Sarah Root

Sarah Root

Case Management Administrative Assistant


Kate Langdown-Smith

Kate Langdown-Smith

Case Management Administrative Assistant


Emma Osgood

Emma Osgood

Case Management Administrative Assistant


EJ Bullen

EJ Bullen

Expert Witness Coordinator


Sam Jones

Sam Jones

Facilities Coordinator


Andrea Rice

Andrea Rice

Human Resources and Payroll Administrator


Astrid Burton

Astrid Burton

Assistant Finance Manager


Karen Brownlow

Karen Brownlow

Human Resources Assistant


Ben Leaman

Ben Leaman

Operational & Project Support Coordinator