Our Team

Steph Seymour

Senior Brain Injury Case Manager, Company Director

Specialism
Adults and children with acquired brain injury, with complex needs.

Geographical Area
Surrey, Hampshire, Dorset, Berkshire, Wiltshire, and surrounding areas

Career History
I qualified as a Registered Nurse in 2001 in South Africa, majoring in General Nursing, Primary Health Care, Midwifery and Mental Health. During my studies I developed an interest in brain injury and assisted in rehabilitation programmes.

After qualifying I worked as a Staff Nurse in a range of UK hospitals and specialities including 3 years in the Acute Brain Injury Unit and Neurosurgical ward at the National Hospital for Neurology and Neurosurgery in London.

Since joining Head First in 2006, I have supported a range of clients and their families, with a focus on the client’s personal goals, maximising their rehabilitation potential and safeguarding. I have coordinated community rehabilitation programmes with large multi-disciplinary teams, and I have managed and trained support teams. I have also collaborated on various Head First research projects and conferences.

Current Work
In addition to day-to-day case management, I draw on my years of clinical experience in my role as Clinical Medicine Lead and I enjoy merging my clinical and IT skills to create useful recording systems. I also mentor, induct and supervise new case managers and in 2022 I was appointed as Company Director.

I have a keen interest in evolving brain injury research.

Special Responsibilities

Clinical Medicine Lead
Clinical Supervisor
Company Director (Clinical)

Competencies and Key Skills

Comprehensive assessment of client and carer needs, with excellent clinical and report writing skills.
Skilled application of clinical rationale
Excellent management skills, experienced in running a varied, complex, and long-term caseload with a client-centred approach.
Effective communication skills and ability to build a positive rapport with clients, families, and support workers, including in challenging circumstances.

Breadth of experience across a variety of clinical fields including neurodevelopmental conditions and ABI; with children and adults; and across the NHS and private sector.
An analytical, logical and determined approach to problem-solving.
Leadership, management, project management

Research and Publications
I have been involved in research at Head First for many years and I co-authored the published research article, ‘Factors influencing community case management and care hours for clients with traumatic brain injury living in the UK’.

I am currently joint-working towards publishing the Neurofunctional Outcome Scale (J. Clark-Wilson & G. Miles).

Professional Affiliations