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Our Team

Victor Payne

Senior Brain Injury Case Manager


I qualified with a Post-Graduate Diploma in Social Work in 1997, having previously gained a degree in Sociology from Goldsmiths’ College (University of London).  My initial interest in working with individuals with Acquired Brain Injury was through my work in a residential setting for younger people with physical disabilities a number of which had suffered brain injuries. Since qualifying as a social worker, I have held a number of roles in both the statutory sector and within the private sector.   After a period of working within a Children & Families Team, which included work in child protection, adoption, direct work with children and children in need assessments; in 1999 I began working as care manager within a physical disabilities team supporting people with a variety of conditions including brain injury, and later became a specialist worker within this team with responsibility for brain injured clients.  

In 2006 I joined a specialist Neuro Rehabilitation Unit as a social worker as part of the multi-disciplinary team. This role involved work with service users with brain injuries and their families to manage a seamless transfer to the community or specialist step-down unit, ensuring both service user and families had access to the correct support, and liaison with statutory providers to ensure effective care planning, and family support.  The role involved effective goal planning and review, and working to manage and increase independent living skills.

In 2008 I rejoined a statutory social work team in Bromley as the ABI coordinator, later the role also involved me in the role of Stroke coordinator, this involved working with clients and families both in the community, residential and acute rehabilitation settings. These roles required skills in relation to relationship building and person centered planning with a view to improving independence and autonomy, and ensuring effective discharge planning.  An important part of my work was ensuring that the family needs were assessed, and their needs as a carer were met.

Experience as a Case Manager:

I currently manage a diverse case load of clients, and managed cases both in pre-settlement and post-settlement phase.  This has involved building relationships with both clients and family members, and tailored support through recruitment and management of support worker teams.  I am responsible for the oversight and management of community neuro-rehabilitation teams, involving the recruitment and management of the different disciplines making up the therapeutic team.   I am responsible for ensuring goal based programmes are followed through and reviewed as necessary through multi-disciplinary team meetings.  I am confident working with individuals with a complex presentation, including cognitive impairment, challenging behaviour, communication difficulties and physical problems.

I am responsible for the assessment, coordination, planning and review of community neuro rehabilitation programmes, where interventions may include physical and cognitive rehabilitation strategies, advice on equipment, education and support for families, return to work programmes.

To ensure an integrated therapeutic approach I liaise closely with family members and other professionals involved in their treatment.  I am also responsible for the recruitment, training and supervision of support worker teams, ensuring effective supervision and support is provided.

Specialism(s):

  • Adults with Acquired Brain Injury

Qualifications:

  • BA (Hons)
  • DipSW

Professional Memberships:

  • Member of BABICM

Professional Registrations:

  • Social Work England

Areas covered:

  • Kent
  • London
  • Middlesex

Victor Payne

Management Team


Jo Clark-Wilson

Jo Clark-Wilson

Managing Partner


Janine Heritage

Janine Heritage

Clinical Manager


Hayley Ranson

Hayley Ranson

Human Resources Manager


Jed Saunders

Jed Saunders

Finance Manager



Brain Injury Case Management




Dr Mark Holloway

Dr Mark Holloway

Senior Brain Injury Case Manager


Jacky Winfield

Jacky Winfield

Senior Brain Injury Case Manager


Stephanie Seymour

Stephanie Seymour

Senior Brain Injury Case Manager


Julia Rattray

Julia Rattray

Senior Brain Injury Case Manager


Pattie Ducie

Pattie Ducie

Senior Brain Injury Case Manager


Linda Stewart

Linda Stewart

Senior Brain Injury Case Manager


Iain Anderson

Iain Anderson

Senior Brain Injury Case Manager


Victor Payne

Victor Payne

Senior Brain Injury Case Manager


Jane Dacre

Jane Dacre

Senior Brain Injury Case Manager


Joanne Pendlebury

Joanne Pendlebury

Senior Brain Injury Case Manager


Emily de Vulder

Emily de Vulder

Senior Brain Injury Case Manager


Lenka Jancekova

Lenka Jancekova

Brain Injury Case Manager


Helen Goddard BSc (Hons)

Helen Goddard BSc (Hons)

Brain Injury Case Manager


Mary Gooch

Mary Gooch

Brain Injury Case Manager


Angela Green

Angela Green

Brain Injury Case Manager


Delaney Collins

Delaney Collins

Brain Injury Case Manager


Daryl McMullon

Daryl McMullon

Brain Injury Case Manager


Hillina Lardner

Hillina Lardner

Brain Injury Case Manager


Sue Brown

Sue Brown

Brain Injury Case Manager


Trina Hardiman

Trina Hardiman

Senior Brain Injury Case Manager



Administration Team


Hayley Price

Hayley Price

Case Management Assistant


Karen Snell

Karen Snell

Case Management Assistant


Steph Simpson

Steph Simpson

Case Management Assistant


Sarah Root

Sarah Root

Case Management Assistant


Kate Langdown-Smith

Kate Langdown-Smith

Case Management Assistant


Emma Osgood

Emma Osgood

Case Management Assistant


EJ Bullen

EJ Bullen

Expert Witness Coordinator


Sam Jones

Sam Jones

Facilities Coordinator


Andrea Rice

Andrea Rice

Human Resources and Payroll Administrator


Astrid Burton

Astrid Burton

Assistant Finance Manager


Karen Brownlow

Karen Brownlow

Human Resources Business Partner


Ben Leaman

Ben Leaman

Operational & Project Support Coordinator