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Our Team

Jacky Winfield

Senior Brain Injury Case Manager


Career History

I qualified as a registered nurse in 1984 and worked in the accident and emergency department in my local general hospital before moving to work in Saudi Arabia at a military air base. I moved back to the UK in 1986 where I continued to work in a variety of settings within the NHS before moving into the private sector in 1993.

My interest in brain injury began in 1997 when I started managing a brain injury rehabilitation centre, where I worked until 2004.

Current Work

Since joining Head First in 2004 I have been able to continue to develop my knowledge and skills while supporting a wide range of clients with severe physical difficulties and those with cognitive, emotional and behavioural issues. I am involved in helping my clients and their families to cope with the issues they face following brain injury, which includes the management of complex support packages and the co-ordination of reviewing my clients’ rehabilitation with the support of a multi-disciplinary team, while supporting my clients to reach their potentail and fulfil their goals. 

Competencies and Key Skills

  • Co-ordinating the intervention of support workers and Multidisciplinary teams
  • Highly developed communication skills with the ability to communicate with adult clients of all ages and from all walks of life with empathy and humour
  • Experience of implementing community based rehabilitation programmes, linking in with local services where possible
  • Highly experienced at recruiting and managing support teams and carrying out supervisions, training and performance reviews
  • Effective communication skills and the ability to build a rapport with familes and support workers
  • Managing a varied, complex and long-term caseload
  • Ability to work closely with clients to identify their needs and to support them to achieve their goals
  • Providing assessments and other clinical documentation and reports as required
  • Excellent clinical and report writing skills and vast experience in the proof reading of expert and clinical reports
  • Highly experienced in working with litigation teams and Deputies
  • 24 years experience in the management of adults with Acquired Brain Injury and of working clinically in the field of rehabilitation following brain injury

Specialism(s):

  • Adults with Acquired Brain Injury and complex needs

Professional Affiliations and Additional Qualifications:

  • RGN
  • Nursing and Midwifery Council
  • BABICM Advanced Registered Practitioner Member

Areas covered:

  • Hampshire
  • Isle of Wight
  • West Sussex
  • Surrey
  • Dorset
  • Wiltshire
  • Channel Isles

Jacky Winfield

Management Team


Jo Clark-Wilson

Jo Clark-Wilson

Managing Director


Janine Heritage

Janine Heritage

Clinical Manager


Hayley Ranson

Hayley Ranson

Human Resources Manager


Jed Saunders

Jed Saunders

Finance Manager


Ben Leaman

Ben Leaman

Operations & Project Support Manager


Karen Brownlow

Karen Brownlow

Business Strategy Manager



Brain Injury Case Management




Dr Mark Holloway

Dr Mark Holloway

Senior Brain Injury Case Manager


Jacky Winfield

Jacky Winfield

Senior Brain Injury Case Manager


Steph Seymour

Steph Seymour

Senior Brain Injury Case Manager


Julia Rattray

Julia Rattray

Senior Brain Injury Case Manager


Linda Stewart

Linda Stewart

Senior Brain Injury Case Manager


Iain Anderson

Iain Anderson

Senior Brain Injury Case Manager


Victor Payne

Victor Payne

Senior Brain Injury Case Manager


Jane Dacre

Jane Dacre

Senior Brain Injury Case Manager


Joanne Pendlebury

Joanne Pendlebury

Senior Brain Injury Case Manager


Emily De Vulder

Emily De Vulder

Senior Brain Injury Case Manager


Lenka Jancekova

Lenka Jancekova

Senior Brain Injury Case Manager


Helen Goddard BSc (Hons)

Helen Goddard BSc (Hons)

Brain Injury Case Manager


Angela Green

Angela Green

Brain Injury Case Manager


Delaney Collins

Delaney Collins

Brain Injury Case Manager


Daryl McMullon

Daryl McMullon

Brain Injury Case Manager


Trina Hardiman

Trina Hardiman

Senior Brain Injury Case Manager


Adele Moore

Adele Moore

Brain Injury Case Manager


Victoria Tomkins

Victoria Tomkins

Brain Injury Case Manager


Simon Easton

Simon Easton

Brain Injury Case Manager



Administration Team


Karen Snell

Karen Snell

Case Management Assistant


Steph Simpson

Steph Simpson

Case Management Assistant


Sarah Root

Sarah Root

Case Management Assistant


Emma Osgood

Emma Osgood

Case Management Assistant


Emily Pennington

Emily Pennington

Case Management Assistant


Michele Kerr

Michele Kerr

Case Management Assistant


Hannah Weekes

Hannah Weekes

Case Management Assistant


EJ Bullen

EJ Bullen

Expert Witness Coordinator


Sam Jones

Sam Jones

Facilities Coordinator


Andrea Rice

Andrea Rice

Human Resources and Payroll Administrator


Astrid Burton

Astrid Burton

Assistant Finance Manager


Kelly Allan

Kelly Allan

Human Resources and Payroll Administrator